Frequently Asked Questions

Ordering

What size should I order?

Please refer to our size guides on this page.

When will my order be dispatched?

Orders are dispatched within 1-2 working days of being placed and paid for on the site. You will receive an email when your order is dispatched.

Can I change my order?

Depending on the status of the order, this may be possible - please email help@englandnetballstore.co.uk

Delivery

How will my item be delivered?

Orders will be shipped with either Royal Mail (smaller orders) or DPD (higher value orders). DPD will require a signature or for you to confirm a safe place to leave the package.

I missed the delivery, what happens now?

 You should have received a card with collection instructions. If not, please email help@englandnetballstore.co.uk and we will assist with contacting the delivery company.